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Support
At TCS support is always available when
and where you need it for both your system and staff ensuring that both
perform to their maximum potential when mapping WIZDOM to your business
processes.
Our dedicated TCS support number gives you
access to a member of the WIZDOM support team who will log and progress
your call until a solution is provided. Through ISDN support facilities,
our support team can access your WIZDOM system for diagnostic checks and
problem verification, as well as providing you with program updates.
Alternatively, you can go to www.totalsupportline.com and log
your support call. All logged support calls are displayed in order of
priority at the TCS Support desk where they are assigned and progressed
until a satisfactory solution has been found.
Professional Services
Our business process consultants offer
strategic guidance in the implementation of a WIZDOM system. Often there
are new disciplines and procedures to be put in place, but with our consultancy
and project management, you can achieve a smooth transition to WIZDOM on
time and within budget.
Working in partnership with you, we will plan, visualise and implement a
coherent, integrated and comprehensive information technology solution that
will quickly help you realise the bottom line benefits of WIZDOM.
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